FAQ

Answers about HighBounce pickleballs, choosing a ball for your court, and getting help with an order.

What is HighBounce?

HighBounce is a bright yellow pickleball designed for recreational players who want a livelier rebound on low-bounce surfaces.

How many balls come in a pack?

The HighBounce 3-Pack contains three yellow plastic pickleballs.

Where can I use it?

HighBounce is intended for recreational games and practice on surfaces such as gym floors, Sport Court, driveways, and backyard setups. Surface condition and facility rules matter. Try the ball on your actual court before choosing a larger supply.

Will HighBounce feel the same on every court?

Bounce varies with the comparison ball, surface, temperature, ball condition and test method. Try HighBounce on your own court to find the feel that suits your game. Our demonstration images show one setup; use our court comparison guide to assess the feel where you play.

Is HighBounce approved for tournaments?

We offer HighBounce for recreational use and do not claim USA Pickleball tournament approval here. Check the official approved ball list and ask your organizer which ball the event requires.

How do I choose a ball for a gym?

Compare rebound, visibility, and rally feel with your group on the actual floor. Our gym-floor selection guide provides a practical checklist.

What if my usual ball barely bounces?

Inspect the ball and compare it in consistent conditions before assuming the model is the problem. Read five checks for a low-bouncing pickleball.

Where is HighBounce based, and where are the balls made?

HighBounce Pickleball is based in Uniontown, Ohio. The pickleballs are manufactured in China.

Can schools, camps and clubs place a group order?

Yes. Group-order minimums are 30 balls, equivalent to ten three-ball packs. Contact us about a group or retailer order to confirm pricing, availability and lead time. Start with our school and recreation program buying guide to plan a court trial and quantities.

Where can I find shipping and return information?

See our shipping policy and return policy. Contact us before sending a return so we can provide the appropriate instructions.

How can I contact HighBounce?

Email support@highbouncepickleball.com or use our contact form. For an order question, include your order number. For a school, club, camp, or retailer, tell us about your surface and intended use.